Rio3224-D2 Firmware V1.83 (Previous version)

Please do not use the EEE function (*) of network switches in a Dante network.

Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.
Therefore, we strongly recommend that:

1. If managed switches are used, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
2. If unmanaged switches are used, make sure that they do not support EEE.

* EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.

Cautions for Dante Domain Manager (DDM)

• Please check here when using DDM.

Update the firmware in accordance with the “R Series Firmware Update Guide” and the “R Remote User Guide.” In addition, Dante firmware is also updated via the R Remote software.

CL/QL/RIVAGE/R/Tio Series Editor/Firmware/R Remote Compatibility

Please make sure to use appropriate version of CL Editor or QL Editor which is compatible with your console firmware in reference to the following compatibility chart. Using an unsupported Editor/firmware combination may result in unexpected behavior.
The Firmware Set is a set of main (and sub) firmware of the device and the Dante firmware. The version of Firmware Set is the same as the version of the main firmware. Refer to the release note of each firmware about the details of the Firmware Set.

Compatibility List

Fixed bugs in V1.83

• Solved a rare problem in which these devices interfered with TCP communication of other networked devices when used together with a DHCP server and those devices were rebooted.

Fixed bugs in V1.82

• Solved the following problems:
  • The HA GAIN is not always set correctly when loading a console file or starting the system.
  • When used with a RIVAGE PM system, adjusting the HA GAIN quickly may shift the value a little in the opposite direction.

Fixed bugs in V1.81

• Solved a problem that occurred in a system where both Rio3224-D2 and Rio1608-D2 were mounted on the CL, QL, or RIVAGE PM, in which in rare cases, if the Rio3224-D2 and Rio1608-D2 were turned on simultaneously, the HA parameters of Inputs CH17 to CH32 on the Rio3224-D2 would return to their default values regardless of the values set when launching the system or recalling a scene.

Changes in V1.80

• V1.80 supports a parts change. Hardware revised due to the parts change have "A" marked next to the model number on the serial number label, and these products cannot be downgraded to versions earlier than V1.80.

Fixed bugs in V1.80

• Solved a problem in which the display was turned off and would not return after continuous operation for 40 days or longer.

Known issue

• If a device running V1.83 or later has been enrolled in Dante Domain Manager and then is downgraded to V1.82 or earlier, the Dante module may occasionally not work correctly and control of the module is not possible.
  In the event of this happening, either re-enroll the device in Dante Domain Manager and then restart it, or initialize the device.

Notices

• Due to a parts change, some specifications are altered.
  Products with "A" marked next to the model name on the serial number label have the following specification changes from the original products (without the "A" mark):
  Input +18 samples, Output +1 sample.
• One Rio3224-D2/Rio1608-D2 unit can be remotely controlled from a maximum of six computers operating R Remote. One Rio3224-D2/Rio1608-D2 unit can be remotely controlled from a maximum of four separate CL/QL/RIVAGE PM consoles.
• When setting up latency on the Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
• On the CL/QL, the following device labels are used for detecting a SUPPORTED DEVICE.
  • Y###-**********
  • # is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)
  • * indicates any desired character (alphabetical uppercase or lowercase, numerals, or - (hyphen) may be used) Up to 31 characters including the 'Y' are supported.
  • Make sure that the UNIT ID indicated by Y###- is not duplicated by any other R-series unit, or any other Rio3224-D2/Rio1608-D2. (### indicates the UNIT ID value).
  • However, as an example, a CL/QL series Console ID can have the same ID number as an R-series device.